This conference examined next steps for the use of technology, data and innovation in the NHS.
Areas for discussion included the way forward for improving productivity, supporting service delivery, widening access to innovation, and reducing administrative pressures. How new technologies can be deployed effectively across the health service, alongside practical, financial and organisational considerations that will influence implementation was also discussed.
Overall, the conference brought together key stakeholders and policymakers to discuss priorities in the context of the 10 Year Health Plan, the 2025 Mandate to NHS England, proposals expected to be taken forward through the NHS Modernisation Bill, as well as the accelerating development of AI tools and formal incorporation of the Health Data Research Service.
The agenda also took into account recent parliamentary scrutiny, including the Science, Innovation and Technology Committee’s report Rewiring the state: Delivering digital government published in June 2026, which raised concerns over vendor lock-in, legacy systems, information security and public trust in relation to national data platforms. Discussion was also expected to reflect recent stakeholder input on Health Data Research Service priorities and emerging analysis on digital clinical safety capacity.
Attendees considered implications of plans for a Single Patient Record, wider use of AI - including the recent rollout of Microsoft Copilot to NHS staff - expansion of virtual wards, and further development of patient-facing digital services such as the NHS App AI triage tool, and local shared-record progress such as the Northamptonshire Care Record rollout.
With discussion on what will be needed to support delivery across increasingly pressured health systems, sessions explored key issues for governance, procurement, workforce capability, public confidence, access to care, and approaches to ensuring that technology can be adopted consistently and effectively.
Technology, data & service delivery
Delegates assessed what can be learned from technology programmes implemented across the NHS to date, examining evidence on operational performance, financial impact and patient outcomes. Sessions considered where benefits have been demonstrated, alongside lessons learned from areas where implementation has proven more challenging - as well as implications for future investment and delivery priorities.
Further discussion examined national and local technology infrastructure, including the Federated Data Platform and related programmes intended to support information-sharing and service planning.
Attendees considered priorities for interoperability between systems, approaches to reconciling national consistency with local flexibility and managing supplier relationships, as well as what will be needed to support effective use of data across integrated care systems and provider organisations. This included Capital Plan measures to improve digital connectivity across NHS estates and replace legacy systems, including reform intended to speed up capital approvals and support deployment of infrastructure required for modern service delivery.
The agenda also examined the role of automation, AI - including large scale generative tools - and other emerging technologies in supporting service delivery. Discussion was expected on approaches to improving clinical productivity, reducing administrative burden and supporting care closer to home, alongside questions around evaluation, implementation, accountability and workforce impact.
Additional areas for discussion included:
- AI in practice: clinical decision support - triage - discharge planning - remote monitoring - ambient voice technologies - evaluation
- community-based care: virtual wards - remote services - practicalities for delivery and scaling
Patient access, digital services & care pathways
Sessions assessed proposals to expand access to NHS services through online and remote channels, including development of NHS Online and wider use of digital pathways. Discussion considered implications for patient experience, continuity of care, service navigation and access across different communities and population groups.
Delegates examined future development of the NHS App, including proposals for AI-supported navigation, provider comparison tools and integration of information generated through wearable devices. Priorities for ensuring information is useful, accessible and trusted were assessed, alongside implications for patient choice, engagement and service delivery. Capital‑plan investment in GP premises and Neighbourhood Health Centres also shaped how digital access routes are expanded and supported.
Further discussion was expected on service design, including how patients and communities can be involved in the development of digital services.
Additional areas for discussion included:
- digital inclusion: accessibility - usability - addressing potential exclusion from service changes - support for different populations
- patient engagement: co-design - community participation - responsiveness to user needs
- confidence and adoption: public understanding - transparency - patient expectations
Regulation, procurement & data governance
The conference examined governance arrangements for increasing use of health data and technology across the NHS. Discussion considered proposals for a Single Patient Record, priorities for information governance, safeguards for data use, and approaches to maintaining transparency and accountability as data-sharing arrangements evolve.
Delegates assessed the way forward for interaction between regulation, procurement and technology adoption, including forthcoming recommendations from the National Commission into the Regulation of AI in Healthcare, implications for clinical practice, organisational decision-making and public confidence. Governance of national data partnerships was expected to be a focus, looking at the use of patient information for service planning, and approaches to ensuring appropriate oversight as new technologies are introduced, including recent clarification of supplier access arrangements on the Federated Data Platform.
The agenda also considered procurement reform, including development of the Innovator Passport and other measures intended to reduce duplication and support adoption of proven technologies. Attendees discussed how procurement and approval processes can support innovation while maintaining value for money, effective scrutiny and local accountability. This included implications of Capital Plan reform aiming to enable faster approvals for projects under £300m, and the cleaner pipeline of technology and construction projects intended to support industry investment and innovation.
Areas for discussion included:
- Single Patient Record: governance arrangements - safeguards - implementation priorities - accountability
- data use: transparency - governance and oversight - confidentiality - public confidence - national data partnerships - information-sharing - unauthorised access prevention
- procurement reform: Innovator Passport - reducing duplication - adoption pathways - consistency
- regulation and innovation: proportionality - safety - evaluation - accountability
- financial oversight: value for money - affordability - scrutiny - supplier relationships and platform contracts - lessons learned from recent scrutiny of the Federated Data Platform
Workforce capability & adoption
There was also a focus on supporting the workforce through increasing use of technology and new models of service delivery. Delegates considered implications for workforce planning, professional roles, organisational change and day-to-day working practices, alongside approaches to supporting adoption across different parts of the NHS.
Attendees assessed priorities for digital skills, leadership and workforce development in the context of the anticipated 10 Year Workforce Plan. Discussion was expected on training requirements, professional confidence, workforce engagement, and approaches to ensuring staff can make effective use of new systems and technologies. This included implications of Capital Plan commitments to modernise facilities, improve equipment reliability, reduce disruptions caused by ageing estates, and support staff to work more effectively with digital tools.
The agenda also considered priorities for capability-building through initiatives such as the NHS Digital Academy, alongside support for educators, clinical leaders and digital champions.
Additional areas for discussion included:
- workforce adaptation: changing roles - automation - virtual care models - organisational impact
- skills, leadership and capability: digital confidence - literacy - professional development - workforce readiness
- organisational readiness: sustainable adoption - engagement - implementation capacity - support for change
Innovation, evaluation & access to technology
Further sessions examined priorities for improving access to innovative technologies across the NHS, including implications of NICE lifecycle evaluation reforms, multi-technology assessments and the National Healthtech Access Programme. Discussion focused on how technology can be adopted more consistently and effectively while responding to service pressures across different regions and care settings.
Delegates assessed barriers that can prevent technologies progressing beyond pilot programmes, including procurement challenges, variation in adoption, evidence requirements and organisational capacity.
Attendees also considered how innovation pathways can support small firms, academic institutions, research organisations and NHS partners, alongside priorities for ensuring that evaluation, adoption and implementation arrangements remain clear, proportionate and responsive to patient and service needs.
Additional areas for discussion included:
- NICE reform: lifecycle evaluation - multi-technology assessments - adoption implications
- access to innovation: National Healthtech Access Programme - consistency - implementation
- scaling technologies: moving beyond pilots - organisational readiness - capacity
- regional variation: addressing uneven adoption - reducing duplication - access across systems
- evidence and evaluation: effectiveness - service impact - decision-making frameworks
As well as key stakeholders, those attending included parliamentary pass-holders from both Houses of Parliament and officials from the Department for Business, Innovation, Science and Trade; Department of Health and Social Care; Department for Education; HM Prison and Probation Service; House of Commons Library; Medicines and Healthcare products Regulatory Agency; National Audit Office; Office for National Statistics; Information Commissioner’s Office; UK Health Security Agency; Home Office; the Welsh Government; and The Scottish Government.